Reviews for Bacon Plumbing, Heating & Air Conditioning

Hear What Our Happy Customers Have to Say

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  • Poor water pressure

    “Byron was courteous and knowledgeable. He resolved my plumbing problem quickly and efficiently.”

    Mrs Moore

  • They have terrific customer service and polite professional technicians which is a win-win!

    “Bruce came out to service my AC and to set me up on a yearly HVAC service plan today. He was so polite and knowledgeable and was very detailed on what needed to be done to get my AC in tip-top shape for a hot Texas summer! I chose Bacon Plumbing for my HVAC needs because of the great experience I had when I needed some previous plumbing work done. They have terrific customer service and polite professional technicians which is a win-win! Not to mention the great specials and coupons they offer is a bonus as well!”

    Susan W.

  • They were quick, efficient, respectful, and on time.

    “I had a water heater installed. They were the most competitively priced. The first company that gave me an estimate, I got a used salesman vibe from. He wanted to charge me 9000 for two 50 gallon water heaters.! I got a tankless with bacon for much less than what others were quoting. They were quick, efficient, respectful, and on time. The heater seems to be working well. I will definitely use again if I have another plumbing need.”

    Adriel W.

  • Will keep using!

    “Had this bacon plumbing company come and fix a leak in our store. They ended up staying 13 hours on the job to ensure it was completed. After the job they did more than expected in cleaning up the site. Very pleased!”

    Satisfied customer

  • I am totally won over by the customer service and how honest this company is.

    “I just purchased my home and had sewage backup in one of the bathrooms. The first plumber I contacted gave me a $23,000+ bid to replace my original cast iron sewer pipes...with that sticker shock I decided to get bids from six more plumbers. Bacon Plumbing was the most competitive bid, but I didn't choose them based on price alone, it was about the customer service. The first guy who came to bid the job was very professional, to the point, and honest, that sold me. Later I decided to have them come back out and re-diagnose my sewage problem. I got another professional named Travis. He was one of the most polite, respectful, and genuine men that I have had the pleasure to work with. Through his honest analysis, we found that my original $23K problem was less than half of the cost to fix. #Hired! He could have tried to sell me on the more expensive fix, but he shot me straight and gave me the true diagnosis and fix at a reasonable cost. After 2.5 days of being under my home with his trusted assistant Jon, I got all new sewage pipes. The work ethic, enthusiasm, and his positive attitude was a relief and done right. I am totally won over by the customer service and how honest this company is. I am getting a new hot water heater from them this week and I have many other plumbing needs that I will no longer seek multiple bids for, because the customer service and cost are exceptional. Thanks guys for exceeding my expectations and for the great customer service!”

    Christopher K.

  • Punctual, reasonably priced, and knowledgeable professional plumbers and air-conditioning experts.

    “Outstanding in every respect. Punctual, reasonably priced, and knowledgeable professional plumbers and air-conditioning experts. I've already handed out several of their business cards and would gladly call on them again if need be.”

    Paul R.

  • When this retired teacher has future problems with plumbing, heating or air conditioning, I'll depend on Bacon Plumbing.

    “It's true...I love Bacon! I want to thank Cristi for sending Jason to give me the estimate for fixing the major plumbing problems I was having. He came to the house and met with my son first. He gave us a very reasonable price for doing some complicated work compared to the other two companies I called. Even though I was having difficulty with coming up with a way to pay for the whole project, thanks to Jason and Cristi, they came up with a deal that would help me. When I got the chance to meet him, right away I knew this really friendly guy was going to be easy to work with. He and his side kick had some really tough things to tackle under my 1928 house...but they, being the professionals they are, faced the problems with patience, determination, grit and a bit of gagging. I really am grateful for the fantastic job of replacing the pipes, etc., that they did. I know it was done correctly. When this retired teacher has future problems with plumbing, heating or air conditioning, I'll depend on Bacon Plumbing.”

    Kaye C.

  • Solved our issues and was even able to find a solution cheaper than the original estimate.

    “Very friendly installation expert. Solved our issues and was even able to find a solution cheaper than the original estimate.”

    Philip K.

  • “Devon M. was my technician this afternoon. He was honest and kind. I work with people for a living in a public services position. I can say with authority, the world needs more Devons. I will call for him first next time I need service. Thank you for the help, Devon.”

    Jeff

  • I was very impressed.

    “The plumber was very friendly and personable. The job presented a rare challenge due to an unusual problem. He wasn't flustered, really thought it out, and found a solution. I was very impressed.”

    Allen F.

  • They have been the nicest, easiest, most prompt plumbing company we have worked with.

    “We at Granite Masters in Royse City have been using Bacon Plumbing for the last 5 months on all our remodel plumbing needs. They have been the nicest, easiest, most prompt plumbing company we have worked with. From Kristi and Abby at the office to all the technicians who have been on our service call needs. A shout out to Cory McCutchen, Cody Williams, Devon McDonnell, and J.T O'Neil for the professionalism and detail they showed to their craft!! Thanks again from myself Anthony Stevens and all of us at Granite Masters!!”

    Anthony S.

  • AC Blockage and Repair

    “Bruce was my technician and he was excellent! Went well above and beyond his job, even helping me sweep up the ceiling that had collapsed from the water damage! He did excellent work and was sure to make sure I understood the work that he did and stayed to ensure that his work held up. His customer service was stellar! The experience was excellent from my first phone call all the way until Bruce left. Thanks Bacon! Everyone Loves Bacon!”

    Kailey

  • Fast, courteous and explained what was happening every step of the way.

    “The plumber that showed up proved himself to be a real expert. He was fast, courteous and explained what was happening every step of the way.”

    Richard H.

  • Responsive, timely, efficient, and reasonable.

    “I have used this provider multiple time at various locations. They have been responsive, timely, efficient, and reasonable. The work was done by different employees. They were all very respectful and honest.”

    Diane S.

  • They really helped me get a positive start to this foundation repair journey.

    “I was referred to Bacon from the foundation repair company I plan to use. They were very friendly-from the ladies who took my calls and waded through my questions- to the knowledgeable, friendly guys that came out. I especially appreciate Christy! I had to call them out 3 times because I wanted to find my clean out drain on my own despite their offers to help! Ultimately they assisted me finding the clean out at a very reasonable rate and completed my pressure test. They really helped me get a positive start to this foundation repair journey.”

    Darcel M.

  • I would hire them again in a minute.

    “Deacon and Cody replaced a tankless water heater. I cannot say enough good things about them. They are young but they did a great job. I would hire them again in a minute. Very professional and cleaned up all areas they worked in. Prompt and kept me informed as to the progress. I got 5 quotes for the job and what impressed me first was how professional they were during the estimate phase. Again great job.”

    James H.

  • I had a new water heater installed by 5:00 PM that day. WOW!!!

    “Getting ready for work in the morning only to discover we had no hot water. Meant to start calling to get somebody on this as soon as I got to work (but didn't start calling until 11:00 AM). I had a new water heater installed by 5:00 PM that day. WOW!!! And they were a pleasure to work with. Thanks for the great job!”

    Howard D.

  • $18,000

    “Sandy with Bacon Plumbing is awesome as is his co-worker, Colton! Our 60 year old property required re-piping and it wasn't as straight forward as I would have hoped for when you're dealing with old houses. Sandy was able to problem solve the unique aspects of the house and was very conscientious to the entry points, which were keep to a minimum, the drywall repairs required and the like that occur with a re-piping project. The project ran very smooth with excellent results. I also like that Sandy brings over 45 years of plumbing experience to the table and never minded answering the multiple questions I had regarding the work. Both he and Colton are professional, neat with their work space and tools (cleaned up very day!) and very respectful. I'll definitely request Sandy for our ongoing plumbing needs.”

    Nora Elwonger

  • I would call them again any time I had a plumbing issue.

    “We had a hot water leak on a Monday no less. And we called a couple of places and Bacon Plumbing was the first one to respond and give us a time they would send someone out. About an hour later a young man name Ryan came by and set our mind at ease. This was about 8:00 PM at night (and I did mention on a Monday) and at this point there was not much he could have done, since our hot water heater needed to be replaced. He told us that he would put us on the schedule for the next day and gave us a GREAT price. He did everything he said he would do, they called us first thing in the morning gave a us a time frame. Ryan came out early in the time frame stayed about 2 hours and fixed our issue. He was very nice and respectful, brought another young man with them and they did a wonderful job. The price never changed and everything he said he would do he did. I would call them again any time I had a plumbing issue.”

    Stacy M.

  • We’ve found our go-to guys for our plumbing needs!

    “We needed last-minute service to our guest bathroom due to family coming into town. Luckily, bacon plumbing was able to come out the next day first thing in the morning. I was very impressed with Corey M. He was nice, professional, and very knowledgeable. He educated us on what the problem was and ways to avoid it. We also had trouble using the two-meter keys we bought. He was able to saw the key that was too long in less than a minute and made it fit. Then he showed me and made sure I knew how to use both. Very fast and clean service. I also liked that he was honest and thorough with electronic documents- he gave me an upfront cost to approve and sign, reviewed all the parts and labor, and emailed us copies. We’ve found our go-to guys for our plumbing needs!”

    Amy L.