Reviews for Bacon Plumbing, Heating, Air & Electric

Hear What Our Happy Customers Have to Say

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  • They really do, do it all!

    “A few days before Christmas I discovered a leak in our guest bathroom. It was coming from under the slab. I just knew this was going to be bad. After looking for service from other companies that weren't able to get here at a reasonable time I got a referral from a friend to use Bacon. They came out the next day and Johnny told me a way to save from breaking up the foundation. He suggested caping the leaking line and running a new line up in the attic. So, in one day they fixed my leak and I won't have to worry about that same line having another one ever again. So, I signed up for friends and family mainly for the discount, but they came out a few weeks later to inspect my electrical, plumbing, and heat & A/C. I got off with a few suggestions until they came down from the attic where my 10 year old A/C and 24 year old heater are. They informed me I had a leaking heat exchanger and they turned off the heat for fear of a carbon monoxide leak. They gave me a fair quote to do it all my A/C unit uses Freon which will be going away per the government! So, I said do it. They even supplied portable heaters so I wouldn't be tempted to turn the heat back on. Again, in one day they had the heat & A/C installed everything cleaned and the old stuff hauled away. They came back to correct a drain line that was rising up from the unit just a bit but didn't question a thing. They came back extended the line which took care of the problem and cleaned up everything. This is way to long but after having them take care of a leak and installing a whole new heat & A/C system I think I have either met or talked to just about everyone who works there and haven't met one bad apple. And I'm hard to please, I would definitely would have no problem referring them and or using them again! Thank you All (5 plus)”

    Mike D.

  • I would recommend these folks in a heartbeat!

    “They came out very quickly, located the problem and corrected the issue just as fast. They also told me what the issue was and walked me thru step by step of what they were doing. Which I really appreciated because most responders would not. I would recommend these folks in a heartbeat!!”

    David M

  • I would rank them and their work at the highest level

    “Your crew did an excellent job in correcting our problem. They were on time, courteous, professional, and knowledgeable about how to correct our problem.”

    David Waters

  • I would hire them again in a minute.

    “Deacon and Cody replaced a tankless water heater. I cannot say enough good things about them. They are young but they did a great job. I would hire them again in a minute. Very professional and cleaned up all areas they worked in. Prompt and kept me informed as to the progress. I got 5 quotes for the job and what impressed me first was how professional they were during the estimate phase. Again great job.”

    James H.

  • They have terrific customer service and polite professional technicians which is a win-win!

    “Bruce came out to service my AC and to set me up on a yearly HVAC service plan today. He was so polite and knowledgeable and was very detailed on what needed to be done to get my AC in tip-top shape for a hot Texas summer! I chose Bacon Plumbing for my HVAC needs because of the great experience I had when I needed some previous plumbing work done. They have terrific customer service and polite professional technicians which is a win-win! Not to mention the great specials and coupons they offer is a bonus as well!”

    Susan W.

  • The project ran very smooth with excellent results.

    “Sandy with Bacon Plumbing is awesome as is his co-worker, Colton! Our 60 year old property required re-piping and it wasn't as straight forward as I would have hoped for when you're dealing with old houses. Sandy was able to problem solve the unique aspects of the house and was very conscientious to the entry points, which were keep to a minimum, the drywall repairs required and the like that occur with a re-piping project. The project ran very smooth with excellent results. I also like that Sandy brings over 45 years of plumbing experience to the table and never minded answering the multiple questions I had regarding the work. Both he and Colton are professional, neat with their work space and tools (cleaned up very day!) and very respectful. I'll definitely request Sandy for our ongoing plumbing needs.”

    Nora Elwonger

  • Punctual, reasonably priced, and knowledgeable professional plumbers and air-conditioning experts.

    “Outstanding in every respect. Punctual, reasonably priced, and knowledgeable professional plumbers and air-conditioning experts. I've already handed out several of their business cards and would gladly call on them again if need be.”

    Paul R.

  • Responsive, timely, efficient, and reasonable.

    “I have used this provider multiple time at various locations. They have been responsive, timely, efficient, and reasonable. The work was done by different employees. They were all very respectful and honest.”

    Diane S.

  • I would call them again any time I had a plumbing issue.

    “We had a hot water leak on a Monday no less. And we called a couple of places and Bacon Plumbing was the first one to respond and give us a time they would send someone out. About an hour later a young man name Ryan came by and set our mind at ease. This was about 8:00 PM at night (and I did mention on a Monday) and at this point there was not much he could have done, since our hot water heater needed to be replaced. He told us that he would put us on the schedule for the next day and gave us a GREAT price. He did everything he said he would do, they called us first thing in the morning gave a us a time frame. Ryan came out early in the time frame stayed about 2 hours and fixed our issue. He was very nice and respectful, brought another young man with them and they did a wonderful job. The price never changed and everything he said he would do he did. I would call them again any time I had a plumbing issue.”

    Stacy M.

  • Great job gentleman.

    “While house sitting for friends the hot water heater began leaking in the attic. After shutting off the water, the owner called Bacon. Plumbers, Corey and Avery arrived and quickly and professionally replaced the hot water tank and cleaned up afterwards. Great job gentleman.”

    Rich

  • When this retired teacher has future problems with plumbing, heating or air conditioning, I'll depend on Bacon Plumbing.

    “It's true...I love Bacon! I want to thank Cristi for sending Jason to give me the estimate for fixing the major plumbing problems I was having. He came to the house and met with my son first. He gave us a very reasonable price for doing some complicated work compared to the other two companies I called. Even though I was having difficulty with coming up with a way to pay for the whole project, thanks to Jason and Cristi, they came up with a deal that would help me. When I got the chance to meet him, right away I knew this really friendly guy was going to be easy to work with. He and his side kick had some really tough things to tackle under my 1928 house...but they, being the professionals they are, faced the problems with patience, determination, grit and a bit of gagging. I really am grateful for the fantastic job of replacing the pipes, etc., that they did. I know it was done correctly. When this retired teacher has future problems with plumbing, heating or air conditioning, I'll depend on Bacon Plumbing.”

    Kaye C.

  • AC Blockage and Repair

    “Bruce was my technician and he was excellent! Went well above and beyond his job, even helping me sweep up the ceiling that had collapsed from the water damage! He did excellent work and was sure to make sure I understood the work that he did and stayed to ensure that his work held up. His customer service was stellar! The experience was excellent from my first phone call all the way until Bruce left. Thanks Bacon! Everyone Loves Bacon!”

    Kailey

  • These guys do it all!

    “Well with this old house... seriously, I will never hesitate to call these awesome people at Bacon for plumbing or electrical or HVAC ! They do it all and with friendliness, know how and excellent customer service. Bruce came out again for a different issue (this time it was the new disposal that Michael P installed on Friday) than the switch they fixed for me last week and I thought I was in for a huge problem. Not so! Got diagnosed and up and running for about half what I was expecting. Plus they put up with my stories and don’t hesitate to explain what is necessary and take the time to be sure I understand and can make a good decision about work needed. Once again, the Bacon guys have bailed me out and my house will function! Thanks so much Bruce and Frank!”

    Ann Marin

  • Poor water pressure

    “Byron was courteous and knowledgeable. He resolved my plumbing problem quickly and efficiently.”

    Mrs Moore

  • Would use again

    “Robert was wonderful! Prompt, courteous and would definitely use again!”

    Excellent Service

  • We’ve found our go-to guys for our plumbing needs!

    “We needed last-minute service to our guest bathroom due to family coming into town. Luckily, bacon plumbing was able to come out the next day first thing in the morning. I was very impressed with Corey M. He was nice, professional, and very knowledgeable. He educated us on what the problem was and ways to avoid it. We also had trouble using the two-meter keys we bought. He was able to saw the key that was too long in less than a minute and made it fit. Then he showed me and made sure I knew how to use both. Very fast and clean service. I also liked that he was honest and thorough with electronic documents- he gave me an upfront cost to approve and sign, reviewed all the parts and labor, and emailed us copies. We’ve found our go-to guys for our plumbing needs!”

    Amy L.

  • Excellent service!

    “Jonathan gives awesome customer service! He and Colton had my nasty leak under the house detected and repaired very neatly in a short time. His work ethic and customer service is definitely the best! Appreciate him explaining to me what he had to do and was very patient with me. My house having a lake underneath is no longer a concern! Thanks so much for this excellent experience!”

    Ann Marin

  • “Devon M. was my technician this afternoon. He was honest and kind. I work with people for a living in a public services position. I can say with authority, the world needs more Devons. I will call for him first next time I need service. Thank you for the help, Devon.”

    Jeff

  • Excellent service!

    “Michael and Asa arrived and got right to work...even after 30+years in this old house, I am still learning about it. Michael installed a new disposal and recommended upgrading the electrical connection because the wiring was ancient and not to code. Did an awesome job, cleaned up and replaced all my under sink cleaning supplies for me! He arranged for the electrical division to come do this at my convenience. He and Asa are both very good at explaining what and why and they are very polite! Thanks again to Bacon for great service on yhis old, falling apart house! Another review will come on Monday for electrical work.... stay tuned!”

    Ann Marin

  • For Johnnie Vasquez

    “Johnnie provided top-notch services. He showed me pictures of my AC parts that had damage and explained to me what could wait for replacement and what was a priority. Johnnie was friendly and professional. Thanks”

    Marsha Huie

  • The greatest service, followup, and price I have ever paid!

    “I believe it was Keith that came out. He did a great job!!!! Appreciate you coming on Saturday!!! I would have been frozen by today if you had not helped!!! The greatest service, followup, and price I have ever paid!!!!!! Thank you again.”

    vivian

  • Will keep using!

    “Had this bacon plumbing company come and fix a leak in our store. They ended up staying 13 hours on the job to ensure it was completed. After the job they did more than expected in cleaning up the site. Very pleased!”

    Satisfied customer

  • They really helped me get a positive start to this foundation repair journey.

    “I was referred to Bacon from the foundation repair company I plan to use. They were very friendly-from the ladies who took my calls and waded through my questions- to the knowledgeable, friendly guys that came out. I especially appreciate Christy! I had to call them out 3 times because I wanted to find my clean out drain on my own despite their offers to help! Ultimately they assisted me finding the clean out at a very reasonable rate and completed my pressure test. They really helped me get a positive start to this foundation repair journey.”

    Darcel M.

  • EXCELLENT SERVICE

    “Trevor and Justin were AMAZING! They went over everything I needed to know about installing a new gas line in for a range. They were very knowledgeable and understanding, which helped a lot since I didn't know all it took for a gas line. From the minute they walked in they were super friendly and it just felt right. I was so pleased with their demeanor and made me feel comfortable when I was asking them a million questions. Definitely would recommend Trevor and Justin for your next repairs!”

    Deepti P.

  • Great Service

    “Very impressed with everyone at Bacon Plumbing including lady that scheduled the service call and Cody that made the call . It was a tankless water heater problem, that turned out to be a minor issue but Cody checked everything to be sure there weren't other problems. Will definately recommend them for any plumbing needs.”

    Gary J

  • They have been the nicest, easiest, most prompt plumbing company we have worked with.

    “We at Granite Masters in Royse City have been using Bacon Plumbing for the last 5 months on all our remodel plumbing needs. They have been the nicest, easiest, most prompt plumbing company we have worked with. From Kristi and Abby at the office to all the technicians who have been on our service call needs. A shout out to Cory McCutchen, Cody Williams, Devon McDonnell, and J.T O'Neil for the professionalism and detail they showed to their craft!! Thanks again from myself Anthony Stevens and all of us at Granite Masters!!”

    Anthony S.

  • Still amazing!

    “Jonathan had to return to do another different job for me today. His service is wonderful and he took the time to explain everything and present me with options for this repair. It seems that my 60 plus year old house is acting its age! Jonathan made the repair, a two person job, by himself and with an excellent sense of humor. I highly recommend Bacon and Jonathan!”

    Ann Marin

  • I had a new water heater installed by 5:00 PM that day. WOW!!!

    “Getting ready for work in the morning only to discover we had no hot water. Meant to start calling to get somebody on this as soon as I got to work (but didn't start calling until 11:00 AM). I had a new water heater installed by 5:00 PM that day. WOW!!! And they were a pleasure to work with. Thanks for the great job!”

    Howard D.

  • They were quick, efficient, respectful, and on time.

    “I had a water heater installed. They were the most competitively priced. The first company that gave me an estimate, I got a used salesman vibe from. He wanted to charge me 9000 for two 50 gallon water heaters.! I got a tankless with bacon for much less than what others were quoting. They were quick, efficient, respectful, and on time. The heater seems to be working well. I will definitely use again if I have another plumbing need.”

    Adriel W.

  • Nice!

    “I can’t say how much I ((heart)) Keith! Wow, after hours so gracious and respectful. You can tell he loves his job! Thank you!!”

    Mary

  • Solved our issues and was even able to find a solution cheaper than the original estimate.

    “Very friendly installation expert. Solved our issues and was even able to find a solution cheaper than the original estimate.”

    Philip K.

  • I was very impressed.

    “The plumber was very friendly and personable. The job presented a rare challenge due to an unusual problem. He wasn't flustered, really thought it out, and found a solution. I was very impressed.”

    Allen F.

  • This Bacon’s sweet, not salty

    “I hate to admit, but this is my first review although we have had Bacon over a few times. We bought a home that was not well maintained and have had to play catch up. My first encounter with Bacon was during the summer when our AC stopped cooling, I found them on Home Advisor. They were not the first ones to call, but I sure am happy they did. When they called they told me what they could do and costs associated with the work. They always send a text with the photo of your technician and a link to track them on google maps so you know exactly when to expect them. No waiting for a time window. We have had the pleasure to have Keith and Bruce with HVAC, Travis with plumbing and now Cody B. with Frank Baker from electric come by to check the issues we have had in our home (we were super excited when we learned Bacon was adding Electric). Each technician that has come by has been incredibly respectful, the customer service is second to none and they have always been transparent when it comes to cost and repairs. We sure do love Bacon and with repairs coming up, we are happy to have Bacon by our side. Thank you, sweet, sweet Bacon (drool) ;-).”

    Neide

  • I am totally won over by the customer service and how honest this company is.

    “I just purchased my home and had sewage backup in one of the bathrooms. The first plumber I contacted gave me a $23,000+ bid to replace my original cast iron sewer pipes...with that sticker shock I decided to get bids from six more plumbers. Bacon Plumbing was the most competitive bid, but I didn't choose them based on price alone, it was about the customer service. The first guy who came to bid the job was very professional, to the point, and honest, that sold me. Later I decided to have them come back out and re-diagnose my sewage problem. I got another professional named Travis. He was one of the most polite, respectful, and genuine men that I have had the pleasure to work with. Through his honest analysis, we found that my original $23K problem was less than half of the cost to fix. #Hired! He could have tried to sell me on the more expensive fix, but he shot me straight and gave me the true diagnosis and fix at a reasonable cost. After 2.5 days of being under my home with his trusted assistant Jon, I got all new sewage pipes. The work ethic, enthusiasm, and his positive attitude was a relief and done right. I am totally won over by the customer service and how honest this company is. I am getting a new hot water heater from them this week and I have many other plumbing needs that I will no longer seek multiple bids for, because the customer service and cost are exceptional. Thanks guys for exceeding my expectations and for the great customer service!”

    Christopher K.

  • Fast, courteous and explained what was happening every step of the way.

    “The plumber that showed up proved himself to be a real expert. He was fast, courteous and explained what was happening every step of the way.”

    Richard H.